nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

#TipTuesday: Give Your Best Answers a Second Life

Gabe Carbone

Accepted Answers are valuable—but only if members can find them.

Every few months, review your most-viewed solved discussions.

Ask yourself:

Is the accepted answer still accurate?
Could it benefit from additional context?
Does it link to newer documentation?
Should it be converted into a knowledge base article?

Keeping popular answers up to date helps both members and search engines find trustworthy information.

Quick win: Review your top 10 solved discussions this month and refresh any outdated content.

Find more posts tagged with

#TipTuesday

Comments

Tmetcalf44

Great idea @Gabe Carbone - in a past community that was open, I shared solved discussion with our Social Media team to promote: valuable, customer-centric content and a traffic-driver to community.

Cheers,
Toby

Hey there! Want to contribute to this conversation?

You are currently in a limited view of the community, but there's so much more to discover! Need some support? Have a question to ask? Want to open a ticket? Please sign in to the community to participate!

Quick Links

Upcoming Events

AI Study Group for Customer Marketers
Join our AI Study Group for Customer Marketers. At each session we'll discuss what group members are experimenting with and learning, how we're using AI in our Customer Marketing efforts, and help one another problem solve. The group meets monthly, and is open to any community professionals interested in the topic of AI.…