Communities hold tension for what the host organization wants it to be, and what the community members need it to be. For Community Leaders, it is in their best interest to have a close pulse on the needs of the community members and- what better way to find that out than to ask them directly.
Survey creation is both an art AND a science. With how much time people spend on their devices, they may not been keen on taking a survey (even if they have opinions to share)! So it should be taken under consideration that making and distributing a survey may only be one step in getting feedback from your member base. You may also choose to: host focus groups, speak to a select number of individuals 1:1, and/or share the survey results with your greater [external] audience. Suffice it to say, a community space should benefit both the goals of the host,
