Will the Resolve function be added as an option to measure in the analytics dashboard?

SamSulser

I love the resolve feature! We are using it as kind of a QA function. We have a review team that verifies each question was answered correctly and fully (no open issues). Resolve tells them whether the discussion has be checked or not. It would be awesome to be able to run metrics on how many discussions created in a time period had been resolved.

Genevieve P

I agree - analytics around moderation features is definitely needed. We used to have the ability to see an average "time to resolve" which helped us understand staffing needs, to ensure we are able to resolve posts quickly.

I believe moderator analytics are on the roadmap but I don't remember when... sometime this year?