Time for another #TipTuesday!
Whether your community is the new kid on the block or has been a key part of your user journey for years, it is always great to check in with your users to ensure your community continues to provide value – not only meeting your business needs, but your users’ needs as well.
How are other customers checking in with their users via pop-up surveys?
Following their community launch last year, Wellthy (@saramaloney) embedded a pop-up survey asking users what brought them to the community; were they there to explore content, connect with others like them, ask a question and get support, access educational resources, or something else?
