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How are you welcoming your users?

Shauna

Hey everyone! 👋

When setting up a new community (or refreshing an existing one!) one of the things I always like to review is the member journey including the emails they get. This tends to be an interesting topic of discussion, and I was curious what this community thought about it and what you all were doing to welcome your members?

From a technical perspective, what they get depends on what ‘door’ they come in -- will they register directly through HL Vanilla, or will they come in through Single Sign On (SSO)?

It’s important to think about the member journey as a whole

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