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Every community has a handful of members who consistently step up by answering questions, sharing knowledge, welcoming newcomers, and modeling the behaviors you want others to follow. A powerful way to strengthen your community is to formally recognize these standout contributors as leaders. ❓️Why this matters Elevating…
Hey Success Community! 👋 Happy Holiday season! For however you celebrate, I hope it includes lots of good food and some great naps. Let's take a look at what's been happening in the Success Community this month: 🍦 Vanilla Updates Excited for Super Forum? We Are Too! ⭐️ #TipTuesday #TipTuesday: Go on Holiday - Let Vanilla…
Hello, We're revamping the metrics we report on for the new year and I was wondering if anyone has figured out a good way of mapping time to value on the community? I'm thinking "time to first meaningful interaction" could be good to track but the problem is we have a lot of people who log on to view content but don't post…
The holiday season is your time to recharge—but your community shouldn’t go quiet just because you’re out of office! With Scheduled Posts and Automation Rules in Vanilla, you can keep the conversation flowing and critical tasks handled automatically. Here’s how to set it up so you enjoy your break with peace of mind. 🌟 🗓️…
Hello friends! If you're in the SF Bay Area and looking for fun community goodness, come join us at the December Community Manager Connect Meetup. We'll be hanging out, talking shop (and not talking shop), swapping ideas, sharing wins, and generally enjoying the fact that community people are the best people to spend time…
Good day all, My question is about announcing and hosting webinars within community. I know I can utilize events and the Zoom Integration: https://success.vanillaforums.com/kb/articles/1503-zoom-events-integration? If using the integration, would you please share your experiences and the pros. How are you hosting community…
The ever-relatable problem: Questions are getting answered… but they’re not always getting marked as answered. At first, that feels like a small thing. But if the goal is to build a self-sustaining community ecosystem, it has a real impact - especially if you care about ticket deflection, search/GEO success, and whether…
Ranks/Ranking is an essential part of gamification. Ranks are used to see who is actively participating in the community either by sharing content, submitting or answering questions, submitting or voting for ideas, etc. Ranks can drive engagement as well as lend credibility to users and their posts. No wonder we get…
Most communities I’ve worked with have had some sections of the communities available to the public (i.e., guest users aka anyone not logged in to the community), and some sections that are member-only or only visible to specific roles. It can generate some buzz to have exclusive content, but it can also be a bit of a…
When you build a landing page for your community, you’re making your best guess about what members need most, kind of like bundling up before stepping outside. You think you know what will keep everyone warm and engaged, but you won’t really know until you see how people move through the space. That’s where heat maps bring…
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Hey Vanilla Friends! Big news - Super Forum 2026 is coming and you're all invited! Vanilla was really missed at last year's conference, so we want to make sure as many people join us as possible in 2026. But First .. We Need You to Register for HUG To get the full Super Forum experience, you’ll need an account in the…
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