5. Super Users

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1. Build a Thriving Super User Program for Your Community!
Super User programs are a way for you to both recognize and engage your users who are the most active and passionate. These programs are a way to create a strategy around their engagement while in turn rewarding them for their efforts and impact. These programs can look at community participation, course completion,…
2. Empower our Super Users with the Right Tools & Resources
Now that you have a framework for your super user program, how do you make sure they can step into a role that builds expertise, supports peer leadership growth, and impacts your audience? In this email, we will take some time to look at how to support your super users and help them maximize their potential. These are…
3. Measure Success & Evolve Your Super Users Program!
Your advocate program is up and running…now it is time to track your success, collect feedback, and refine the program. Like other community programs, what is working now may not meet needs in the future, and as your program grows, you might need to adapt and scale to maintain value and processes. Here are some key…
4. Using Vanilla to Build and Grow a Super User Program
Now that you have created your strategy for a robust Super User Program, where does your community fit into the equation? 1. Establishing a Super User Program User Role Configuration & Permissions Use the Vanilla permissions to: Create custom roles for super users (this can be a single role, or if you have create levels of…
📋 Super User Program Planning Template
📋 Super User Program Planning Worksheet
Section 1: Structure & Incentives Step 1: Define Super User Criteria & Tiers What qualities make an ideal super user? (e.g., engagement, expertise, tenure) ______________________________________________________________________________ ______________________________________________________________________________ Will your…
📋 Super User Program Workbook
Are you looking to build out a Super User Program? Super User Program Workbook - Overview Section Details Program Goals Build super user engagement Key Contacts Timeline Q2 2025 Resources Needed Internal Resources Download our full Workbook below:…

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