To help you build and foster a successful community.
So much of what we traditionally consider community growth is synonymous with “more”: More users More content More views More traffic But there may come a time in your community's maturity when taking a less is more approach can actually be a conducive ideology. We know from the technology adoption curve(1) that most users…
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The Vanilla Community Management Academy breaks down the strategy you need by topic. Maximize your impact with resources and support!
Hey Vanilla Friends 👋 Welcome back to our new monthly metrics program. In case you missed last month, you can see it here. For a while now we've had many people asking for some kind of reference for their community metrics. Many of you want to know how your community compares to other Vanilla Customers. Every month we will…
Hi all! We're Peter (@padams) and Maureen (@mrice) and we lead customer enablement and customer marketing at ChurnZero, an industry-leading customer success platform that helps subscription businesses keep customers and keep growing. Our community is where our customers share ideas, learn from each other, and engage with…
What if the very members who helped build your community started to feel like outsiders?... The post Why Your Longest-Standing Members May Feel the Least Connected appeared first on Higher Logic.
Launching a new online community is a monumental effort, often involving months of preparation. After... The post Don’t Let Your Community Lose Steam After Launch: 6 Tips to Keep the Momentum Going appeared first on Higher Logic.
Your online community is a direct line to what your customers want most from your... The post Managing Product Feedback in a Community: A Guide for Product Managers appeared first on Higher Logic.
You are attending a conference for your industry. A work group has convened to address... The post Continuing the Conversation: How to Bring Your Live Event Energy into Your Online Community appeared first on Higher Logic.
Scaling a community content program isn’t simple, but Anaplan’s approach has turned it into a... The post Making Content a Team Sport: Inside Anaplan’s Member-Driven Content Program with Ginger Anderson appeared first on Higher Logic.
