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Community Retention and Gamification
I am trying to find percentage of returning users to our community? Is there a way we can calculate that in HL Vanilla? We would like to introduce gamification program in an effort to increase engagement and improve retention. I was wondering how can we calculate the success of the program. I would appreciate any advice…
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What is the difference between "Questions solved" and "Answers accepted"?
Good day Community, I launched my new community last week and am creating analytics to understand my membership activity and community health. I am working with the Q&A tab in Analytics and seeking the definitions for the following please: Questions answered Questions solved Answers added Answers accepted Thank you for…
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Custom Table Help - Discussion Posts w/ No Comments
I created a custom table with the aim of finding all discussion posts without a comment. No matter how I configure this table, it still returns some posts that do, in fact, have comments (despite saying the comment count is 0). What am I doing wrong? For instance, this discussion post appears in the report - it says it has…
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Analytics: Engagement - Participation rate data unclear
Heyhey, I am playing around with analytics data and I dont really understand some data-points. For example the excerpt from the engagement dashboard reg. participation rate: (this dashboard is just a copy from the standard engagement one and I removed the other graphs to focus) So the participation rate for December 2024…