Join @pschneider and me at 1PM eastern today (or register and watch the recording at your leisure) to learn more about how Community can elevate Support self service, and see what great Zendesk features we've got and are releasing in the coming weeks!
https://success.vanillaforums.com/events/99-community-cx-elevating-self-service-with-higher-logic-vanilla-and-zendesk
Spoiler alert: this presentation also features a sneak peek of the new Community Management Dashboard!
Hope to see you there!
Shauna
Hey @Shauna where can I find a recording of this webinar?
@Susanne Taylor
Here you go:
Let me know if you have any questions or feedback :)
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