My Monthly Leaderboard seems to be acting up...

LiselotteP
LiselotteP Vanilla Ice Cream
in Talk Community #1

Hi Vanilla users!

My Monthly leader board seems to be acting up, as it shows a user on the top - who has not been on the Community since Jan 2022… it looks like this

image.png

Here is the top user's stats:

image.png

Any insights on what could be happening here?

Here are the settings on the layout, if this helps!

image.png

Thank you all in advance for your help!

Liselotte

Best Answer

  • Genevieve P
    Genevieve P Vanilla Sundae
    #2 Answer ✓

    🧐 Your set-up looks right to me!

    I would report this to Support…

Answers

  • Genevieve P
    Genevieve P Vanilla Sundae
    #3 Answer ✓

    🧐 Your set-up looks right to me!

    I would report this to Support…

  • Shauna
    Shauna HLV Staff
    #4

    Quick note that I can see that Rusli's points are coming from badges, but that that user shouldn't have received those badges. I've gone ahead and added that note and filed a ticket for you here :)

  • Genevieve P
    Genevieve P Vanilla Sundae
    #5

    Oooh that's interesting. Automatic badges assigned somehow maybe?

  • Shauna
    Shauna HLV Staff
    #6

    @Genevieve P — that's what I was thinking! 🤓 Now if we can only figure out why…. 🕵️‍♀️

    Luckily I've got the HLV Support team on the case!

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