The "silent work" we do

Kara · May 11

How are you tracking your "silent work"?
@Shauna @Val @Branwyn T Is there a way to post the how-to for building that analytics chart here?

Cheers,

Kara

P.S. Forgot who said, but also loved the idea of a thread where we could share examples of the charts we've built out and how they help us!

Photo by Alex Gruber on Unsplash

Branwyn T · May 11

Here you go!

Genevieve P · May 12

I've started playing with charts since this session!

I have a Summary pie chart and then underneath break it down per-day / week, etc.

My thought is to start reporting the number of actions Moderators take along side the number of posts to show a percentage of how many posts require some sort of action to be taken (other than Resolving).

I removed out Comment and Discussion delete as Merging deletes the previous post so the numbers were being duplicated. Looking forward to more updates in this area!

How I built the Spam one:

Genevieve P · May 12

@Branwyn T
Can we create a chart when a Discussion type of post is changed into a Question type of post? This is an event that our Moderators action all the time and I'd like to show how frequently it happens on a weekly basis.

I don't see it as a "Type" under "Post Modifications". Is there a different Data Source for this…. Q&A perhaps?

Cheers,
Genevieve

Branwyn T · June 30

@Genevieve P Sorry that I'm just now seeing this!

It looks like you've had more time to play with the new moderation data source than I have!

From my testing today, I'm not sure that changing the post type gets recorded as moderation. I changed a few and tried to create a chart to reflect those action and came up blank.

Genevieve P · July 3

Thanks for following up!

The "silent work" we do

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