Many first timers (especially in product oriented communities) that go through your community (or even ask a question) aren't looking to join a new community at all, they're not there for your amazing community plan and experience (sorry): they just want an answer to their question, ideally as quickly as possible.
To facilitate this, we're already looking into using Vanilla's federated search which hopefully will allow our community members to simultaneously search through the Forum, our Documentation, Github, Academy (courses). Maybe even add Youtube and StackOverflow.
But I'd want to go beyond federated search.
I'm interested in enhancing the core community function of (quickly) answering questions, inspired by the latest LLM/AI developments.The LLM would need to be trained specifically on our data (Forum, Documentation, Github, Academy, maybe even support tickets) and when a user either searches on forum or posts a question in a specific subforum, the AI could post a near immediate response.
