Hi Vanilla Success Community!
I have a question - we have a private community for our customers that is essentially managed by a team of one (me). We're hoping to start involving more internal stakeholders in the community (such as reps from CS, product, support etc.) but we're very conscious of maintaining a particular tone of voice and messaging. As such, I'm working with my manager to develop a program of "Community Champions" - i.e. those people within our company who interact with the community, answer questions, start discussions with customers etc. Has anyone done something similar? Do you have any tips you'd be