Feedback display order in engagement Out of the box

[Deleted User]

Issue: On the engagement Out of the box dashboard, the discussion with most positive reactions displays from least positive to most positive.

Expected behavior: Discussions with most positive reactions should display in descending order.

Reason this is an issue: As a community manager, I want to see what is the one with the most positive reactions so I can understand patterns and themes for the ones that are positive.

Val

@Amanda Petersen Thank you for the feedback!

I'm not able to replicate this, however. I'm seeing this table rank ordered from highest to lowest on the sites i'm checking. I do notice however in your screenshot you're on page 41 of 65, are there items on the subsequent pages that have a higher score?

The second issue i noticed here is I don't have the ability to reverse the order. On all of our tables, you should be able to click on the column header to change the rank ordering as needed as you review your charts and dashboards and this one isn't playing ball. I'll file that for investigation!