If you manage an Ideas program, you probably know the pain: new ideas come in, someone has to search for duplicates, compare wording, review older requests, decide whether anything should be merged, and then somehow keep the whole library current.
That work gets even harder when your community team is doing most of the triage, but your product team does not have time to live in the community every day.
As both a Product Manager and a very enthusiastic advocate for community, I wanted to find a better way to bridge that gap.
So I built an AI-assisted Ideas workflow using:
