Following certain customers/users

Alex Dunne · 2024-07-17T19:41:19+00:00

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Hi everyone,

I just had an interesting question from one of our CRMs - is there a way to follow certain customers to get alerts when they post? I don't believe there's a way to do this natively in Vanilla (but maybe I'm wrong!) and I'm curious if anyone has had a similar ask and how they've handled it.

Thanks in advance!

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Rav Singh

Hey @Alex Dunne

It doesn't look to be available at this stage but there looks to be an existing feature request for it below which you might want to add your vote to 🙂

https://success.vanillaforums.com/discussion/822/ability-to-follow-people-to-see-their-content

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