Documentation Updates - 07/16/24

Listed below is the latest update to the Vanilla knowledge base:

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New article: Manage the Zendesk Addon

Article update: Roles & Permissions

Article update: Spoofing

  • Summary: Updated this article to reflect that spoofing is no longer an addon; it is enabled by default in all accounts. The article has been retitled Spoofing Users in Vanilla and has been moved to the User Management category of the KB.
  • Linkhttps://success.vanillaforums.com/kb/articles/575