Documentation Updates - 07/16/24
KevinH
HLV Staff
Listed below is the latest update to the Vanilla knowledge base:
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New article: Manage the Zendesk Addon
- Summary: New article that describes the Zendesk addon settings and features, as well as the new permissions that are associated with the addon.
- Link: https://success.vanillaforums.com/kb/articles/1607
Article update: Roles & Permissions
- Summary: Updated this article to include three new permissions for the Zendesk addon.
- Link: https://success.vanillaforums.com/kb/articles/39
Article update: Spoofing
- Summary: Updated this article to reflect that spoofing is no longer an addon; it is enabled by default in all accounts. The article has been retitled Spoofing Users in Vanilla and has been moved to the User Management category of the KB.
- Link: https://success.vanillaforums.com/kb/articles/575
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