Documentation Updates

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AI Assistants and Agents: Smart Responses, Seamless Automation
AI is everywhere these days, but what does it really mean for your organization? With the right approach, AI can save your staff hours of repetitive tasks and increase the value provided. Whether you're an AI advocate or a skeptic, this webinar will provide a look at its practical application. Join Rob Wenger, CEO of…
HLV Connect: Level Up Your Community Engagement - Gamification Tips & Tricks
Ready to supercharge engagement in your Higher Logic Vanilla community? Join us for an exclusive session where we’ll dive into effective gamification strategies that will elevate your community management game. Why Attend? As a Community Manager, you’ll gain insights to: Boost Participation: Discover how badges, ranks, and…
HLV Connect: Open Session
⭐️ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? 🙋 Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! 🗓 Join Vanilla's @hannahhowle and @MichaelH and a group of your…

Documentation Updates - 10/31/24
Listed below is the latest update to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: ROI Calculator Summary: New article describing Higher Logic Vanilla's new ROI Calculator tool, which helps you understand the return on investment (ROI) your community…
Documentation Updates - 10/10/24
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Escalation-based Automation Rules Summary: New article providing an overview of the new Escalation-based Automation Rules.…
Documentation Updates - 10/01/24
Listed below is the latest update to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Event Notifications Summary: New article describing each of the new event notifications, including how they are triggered and how to manage your personal notification…
Documentation Updates - 09/17/24
Listed below is the latest update to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: HubSpot Integration Summary: New article that describes how to set up the integration. The process requires steps be completed in Vanilla and in HubSpot.…
Documentation Updates - 07/16/24
Listed below is the latest update to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Manage the Zendesk Addon Summary: New article that describes the Zendesk addon settings and features, as well as the new permissions that are associated with the addon.…
Documentation Updates - 06/27/24
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Vanilla Systems Status Page Summary: This article explains how to stay up to date regarding the current and historical status of the Vanilla servers, systems, and…
Documentation Updates - 06/10/24
Listed below is the latest update to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. Article update: Zoom Events Integration Summary: You can now use the Zoom Events integration to create an event within Vanilla and use the Create Zoom Meeting feature to…
Documentation Updates - 05/14/24
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New articles: Vanilla Analytics Data Sources Summary: Two new articles that describe data sources that enable you to create charts that focus on various aspects of your…
Documentation Updates - 04/26/24
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Salesforce SSO using OAuth 2.0 Summary: Describes setting up the Salesforce OAuth2 SSO addon which enables your users to sign in to your Vanilla community using their…
Documentation Updates - 04/01/24
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Share Posts & Comments Summary: Describes how to easily share links to posts and comments via the new Share options, along with the built-in analytics benefits. Link:…

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Community News!

November Success Community Roundup! 🦃 🥧 🍁
Hey Success Community! 👋 Happy Thanksgiving to all of our American friends, we hope you're enjoying your time with family and friends - and eating lots of delicious food! Let's take a look at what's been happening in the Success Community this month: 📊 Analytics Analytics Hackathon 2024! 💻 Monthly Metrics: November 2024 📊…
October Success Community Roundup! 🎃 🧙‍♀️ 👻
Hey Success Community! 👋 Whether you're here for the cozy fall feelings, or into the spookier side of things, the inner child in all of us is probably indulging in too many mini chocolate bars today… Let's take a look at what's been happening in the Success Community this month: 💫 Product Highlights 🚨 Feature Update: Add…
September Success Community Roundup! 🍎 ✏️ 📓
Hey Success Community! 👋 And just like that, summer is over and school is back in session… Let's take a look at what's been happening in the Success Community this month: 💫 Product Highlights 🚨 New Feature Alert: Event Notifications! 📅 Feature Showcase: Badges 🏵️ HL Vanilla Q4 Roadmap Changes 🧭 Community Strategy 🎯 What do…
August Success Community Roundup! 🏅 🏊‍♂️ 🏋️ 🤸‍♀️ ⛹️
Hey Success Community! 👋 Who else is still coming down off their Olympic high? We had it playing all day, every day for nearly two weeks 🤩 Let's take a look at what's been happening in the Success Community this month: 📣 Community News Automation Rules - available to Beta Test 🤖 💫 Product Highlights 🚨 Feature Improvements:…
July Success Community Roundup! 🏕️ 🛶 🍓
Hey Success Community! 👋 Summer is in full swing around here, so camping with s'mores on the fire, weekends at the cottage sipping your favorite beverage in an Adirondack chair, and playing in the lake. Let's take a look at what's been happening in the Success Community this month: 📣 Community News Hello! I'd like to…