Customer success teams juggle a lot: from onboarding new accounts and answering inbound questions to strategic planning and mitigating churnâall while making each customer feel like a priority. Itâs a tall order, and even the most dedicated teams can find it a Herculean task to keep up without either stretching their resources too thin or facing burnout.
In case you missed this great session with @Heather Wendt , you can check out the recording here:
Let us know what you think, and any other questions you might have!
