Community-Driven Strategies for Expanding Your Customer Success Team [ recording 🎥 ]

Kirstie Macfarlane

Customer success teams juggle a lot: from onboarding new accounts and answering inbound questions to strategic planning and mitigating churn—all while making each customer feel like a priority. It’s a tall order, and even the most dedicated teams can find it a Herculean task to keep up without either stretching their resources too thin or facing burnout.

In case you missed this great session with @Heather Wendt , you can check out the recording here:

https://vimeo.com/928483715?share=copy

Let us know what you think, and any other questions you might have!