Uploading Video Directly to Vanilla Communities

stefanieb

Is there a setting to allow users to upload videos directly to discussions or articles?

When attempting to upload a video directly to our Vanilla Community I received an error message indicating that the file (Mp4) did not meet the expected file upload extension requirements ex. jpeg- am I missing a setting to enable this?

Grateful for the assist

Kirstie Macfarlane

Hi @stefanieb - thanks for your question!

MP4 is a supported file type, but I checked the Allowed File Extensions for your site and it was not included which would be why this didn't work. I have added it to your allowed file types now so it should work going forward!

Kirstie Macfarlane

Hi @stefanieb - thanks for your question!

MP4 is a supported file type, but I checked the Allowed File Extensions for your site and it was not included which would be why this didn't work. I have added it to your allowed file types now so it should work going forward!

scottystrehlow

Hi @Kirstie Macfarlane - I'm having the same problem. Are you able to help me enable an MP4 file to upload directly? Thanks so much in advance.

https://community.duda.co/

Kirstie Macfarlane

Hey @scottystrehlow - I've made the updates to your site! Please let me know if there's anything else I can help you with.