Best Of
Re: #TipTuesday — Rethinking Groups: From Spaces to Experiences
I'm looking forward to trying out some of these, but I wondered whether it's possible to @-mention all members in a group - ideally limited to specific roles (admins and mods) to limit the potential for notification spam.
For example: The community has an active cohort of superstar members. They're all part of a group called "Superstars", and superstar-related discussions all take place in there. However, those members are also the best candidates for tagging into posts out in the general area: for example, welcoming newcomers or answering tricky questions.
Is there a way to do this without tagging each member individually?
e.g.
Thanks for the detailed question - and welcome to our community! We've seen a few similar projects shared in other topics, and some of our
@Superstarsare sure to have examples that can help you out 🙂
I saw a previous discussion about notifications within a group (e.g. turning on default notifications for announcement posts in that group), but I'd love to be able to mention and notify group members in the context of an individual post or reply outside of their group.
BenL
Re: March Success Community Roundup! 🍀 🎩 🌈
Love your work @Kirstie Macfarlane.
I see you also took swift action on the home page feed here on the Success Community. 💪
Jason
Re: Managing Ideas within Community - seeking best practices
"I think what matters the most is that you have absolute buy-in and commitment from the product development team that they are going to actively participate, and consider and regularly implement ideas from the community into their releases."
I agree 100% @JasonHill - regardless of the tools, the Product Team must buy into the process. In addition to technology, I am leveraging relationships to create an end-to-end, transparent process that is easy for customers to submit (and stay informed) and Product to participate.
Cheers!
Toby

