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Create & Manage Events
The Groups and Events addon enables you to create events to showcase in your community's Categories and Groups, making it perfect for spreading the word about your organization's upcoming events. 📝 NOTE: The Groups and Events addon must be enabled to create events. See Groups and Events to learn how. In this article,…
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Create Posts & Comments
Posting user-generated content is how your users interact with one another in your Higher Logic Vanilla (Vanilla) community. When creating content, users can choose from the following post types: Discussions, Questions, Polls, Ideas, or Events, along with any custom Post Types available in your community. Reply to an…
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Custom Post Types
From various places across your community, users can create a post from the New Post menu. After selecting a post type to create, users are taken to a page to write their post, apply tags, etc. 📝 NOTE: The default post types are: Discussions, Questions, and Ideas. Creating custom Post Types allows you to offer users…
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Delete Posts & Comments
The ability to delete posts and/or comments is typically reserved for Admins and Moderators to ensure important community content is not accidentally deleted. Both of these actions are controlled by assigning the proper permissions to the Moderator and Administrator Roles. 📝 NOTE: You can assign these permissions to any of…
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Edit Posts & Comments
In this article, you'll learn how to edit posts and comments, as well as manage the permissions required to do so. Edit a post You can edit a post from the Recent Posts page, a Category, or directly on the post's page; from any of these locations, select Edit from the ellipse (...) menu. Just like when creating a post,…
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Email Digest
The Email Digest feature automatically sends daily, weekly, or monthly email messages of "personalized content" to subscribers in your community. The Digest contains summaries of and links to community posts (discussions, comments, questions, etc.) over the prior time period. There are three scenarios under which the…
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Email Notifications
In this article, you'll learn everything you need to know about enabling and managing email notifications for your Higher Logic Vanilla (Vanilla) community. Important notes If you're in the middle of implementing your Vanilla community, it's recommended to review your email notifications prior to launch. If you're also…
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Embed Community Content in an External Site
You can embed content from a post on your Higher Logic Vanilla (Vanilla) community in an external site, such as a corporate website. Use cases Two examples of why you might want to do this are: You could feature — on a dedicated page of your corporate website — product ideas that are being suggested in your Vanilla…
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Escalation-based Automation Rules
The Manage your Automation Rules article teaches you everything you need to know about Automation Rules, including: the basics of how to create an Automation Rule; the difference between running Rules manually and automatically; managing Rules (searching, filtering editing, etc.); and viewing the history of Rules that have…
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Event Notifications
Events are often one of an organization's most important methods of disseminating information and engaging with their community. Because many events are hosted live (e.g., webinars, trainings, etc.) and are time-sensitive, Higher Logic Vanilla (Vanilla) events include a comprehensive notification system to ensure your…