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iFrame Embeds
Rich Editor 2 supports the embedding of iFrame content from external sources, both in your community's: knowledge base and discussions and comments. This enables you and your users to incorporate widgets, media, feeds, and other external content across your Higher Logic Vanilla (Vanilla) community, such as Google Maps or…
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Language Translation Overview
This article provides an overview of the various language-translation features available for your Higher Logic Vanilla (Vanilla) community. Set a default language You can set the default language for your Vanilla community on the Language Settings page, located in the Dashboard. You can see the full list of languages…
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Manage Discussions with Split/Merge
As your Higher Logic Vanilla (Vanilla) community becomes more active, Admins and Moderators might find it necessary to merge two discussions or create a discussion from a comment that doesn't belong. The Split / Merge functionality makes these tasks simple. You can split and merge the following content types: Discussion…
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Move Discussions
As your Higher Logic Vanilla (Vanilla) community grows, and more and more discussions are posted, it's likely you'll need to move some of them from one Category to another (typically because they're off-topic or just better suited elsewhere). In this article, we'll examine the three ways you can accomplish this. Required…
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Polls
Higher Logic Vanilla (Vanilla) supports several post types. 📝 NOTE: All communities have Discussions and Comments by default, but others can be enabled (these vary by plan level). Check with your CSM to understand what types are available to you. In this article, we'll focus on Polls, which allow users to poll the…
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Post Discussions & Comments
Posting user-generated content is how your users interact with one another in your Higher Logic Vanilla (Vanilla) community. Posted content can be either a: Discussion - how a user starts a new thread about a topic of interest. Comment - any follow-up content (reply) to an established discussion. Notes Comments can exist…
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Posting Settings
In this article, you'll learn how to configure several settings to tailor how discussion posts are made in your Higher Logic Vanilla (Vanilla) community. Access Posting Settings Access the Dashboard. Navigate to Settings > Forum > Posting. Posting Settings overview At the top of the page, the Enable checkboxes on…
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Promoted Content
📝 NOTE: The Promoted Content module is not available with our Foundation theme. We will be building a new Promoted Content Widget to allow for content to be promoted on different pages of your community. Do you want to promote content to your community based on an author's Role or Rank (or something else)? In any…
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Questions & Answers (Q&A)
Higher Logic Vanilla (Vanilla) supports several post types. 📝 NOTE: All communities have Discussions and Comments by default, but others can be enabled (these vary by plan level). Check with your CSM to understand what types are available to you. In this article, we'll focus on the Questions & Answers (Q&A) post type,…
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Rich Editor
The Rich Editor is Higher Logic Vanilla’s (Vanilla) default editor for formatting your posts and discussions. Upgrade to Rich Editor If you’re still using our Advanced Editor, you can enable the Rich Editor at any time. To do so: 1. Navigate to Dashboard > Settings > Discussions > Posting. 2. In the Post Format menu,…