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Edit Discussions & Comments
In this article, you'll learn how to edit discussions and comments, as well as manage the permissions required to do so. Edit a discussion You can edit a discussion post from a Category or directly on a discussion's page; from either location, select Edit from the ellipse (...) menu. Just like when creating a discussion…
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Email Digest
⚠️ IMPORTANT: The new Email Digest feature is currently in Beta. Learn more. The Email Digest feature automatically sends weekly email messages of "personalized content" to subscribers in your Higher Logic Vanilla (Vanilla) community. The Digest contains summaries of and links to community posts (discussions, comments,…
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Email Notifications
In this article, you'll learn everything you need to know about enabling and managing email notifications for your Higher Logic Vanilla (Vanilla) community. Important notes If you're in the middle of implementing your Vanilla community, it's recommended to review your email notifications prior to launch. If you're also…
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Find Content with Elastic Search
In this article, we'll take an extensive look at Higher Logic Vanilla's (Vanilla) latest search experience: Elastic Search. Before we begin... Vanilla's Elastic Search service was implemented in Spring 2021; it improves the quality and speed of search. Keep in mind that some aspects of Elastic Search are available only if…
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How Does #latest Work?
When viewing a discussion, you'll notice that the URL is typically appended with #latest. In this case, the #latest at the end of the URL refers to the "latest" or "most recent" page of the discussion for the user who is clicking on it. For example: If User A has read everything, they'll land on the last page of comments…
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iFrame Embeds
Rich Editor 2 supports the embedding of iFrame content from external sources, both in your community's: knowledge base and discussions and comments. This enables you and your users to incorporate widgets, media, feeds, and other external content across your Higher Logic Vanilla (Vanilla) community, such as Google Maps or…
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Language Translation Overview
This article provides information on the various language-management features that are available for your Higher Logic Vanilla (Vanilla) community. Set a default language You can set the default language for your Vanilla community on the Language Settings page, located in the Dashboard. 📝 NOTE: See the full list of…
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Manage Discussions with Split/Merge
As your Higher Logic Vanilla (Vanilla) community becomes more active, Admins and Moderators might find it necessary to merge two discussions or create a discussion from a comment that doesn't belong. The Split / Merge functionality makes these tasks simple. You can split and merge the following content types: Discussion…
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Move Discussions
As your Higher Logic Vanilla (Vanilla) community grows, and more and more discussions are posted, it's likely you'll need to move some of them from one Category to another (typically because they're off-topic or just better suited elsewhere). In this article, we'll examine the three ways you can accomplish this. Required…
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Polls
Higher Logic Vanilla (Vanilla) supports several post types. 📝 NOTE: All communities have Discussions and Comments by default, but others can be enabled (these vary by plan level). Check with your CSM to understand what types are available to you. In this article, we'll focus on Polls, which allow users to poll the…