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Create & Manage Events
The Groups and Events addon enables you to create events to showcase in your community's Categories and Groups, making it perfect for spreading the word about your organization's upcoming events. 📝 NOTE: You must have the Groups and Events addon enabled to create events. See Groups and Events to learn how to enable it.…
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Create Posts & Comments
Posting user-generated content is how your users interact with one another in your Higher Logic Vanilla (Vanilla) community. When creating content, you can choose from the following post types: Discussions, Questions, Polls, Ideas, or Events. Comment - any follow-up content (reply) to an existing post. Notes Comments can…
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Delete Discussions & Comments
The ability to delete discussions and/or comments is typically reserved for Admins and Moderators to ensure important community content is not accidentally deleted. Both of these actions are controlled by assigning the proper permissions to the Moderator and Administrator Roles. Manage your Roles & permissions Access the…
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Edit Discussions & Comments
In this article, you'll learn how to edit discussions and comments, as well as manage the permissions required to do so. Edit a discussion You can edit a discussion post from a Category or directly on a discussion's page; from either location, select Edit from the ellipse (...) menu. Just like when creating a discussion…
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Email Digest
The Email Digest feature automatically sends weekly email messages of "personalized content" to subscribers in your Higher Logic Vanilla (Vanilla) community. The Digest contains summaries of and links to community posts (discussions, comments, questions, etc.) over the prior week. There are three scenarios under which the…
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Email Notifications
In this article, you'll learn everything you need to know about enabling and managing email notifications for your Higher Logic Vanilla (Vanilla) community. Important notes If you're in the middle of implementing your Vanilla community, it's recommended to review your email notifications prior to launch. If you're also…
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Embed Community Content in an External Site
You can embed content from a post on your Higher Logic Vanilla (Vanilla) community in an external site, such as a corporate website. Use cases Two examples of why you might want to do this are: You could feature — on a dedicated page of your corporate website — product ideas that are being suggested in your Vanilla…
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Escalation-based Automation Rules
The Manage your Automation Rules article teaches you everything you need to know about Automation Rules, including: the basics of how to create an Automation Rule; the difference between running Rules manually and automatically; managing Rules (searching, filtering editing, etc.); and viewing the history of Rules that have…
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Event Notifications
Events are often one of an organization's most important methods of disseminating information and engaging with their community. Because many events are hosted live (e.g., webinars, trainings, etc.) and are time-sensitive, Higher Logic Vanilla (Vanilla) events include a comprehensive notification system to ensure your…
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Find Content with Elastic Search
In this article, we'll take an extensive look at Higher Logic Vanilla's (Vanilla) latest search experience: Elastic Search. Before we begin... Vanilla's Elastic Search service was implemented in Spring 2021; it improves the quality and speed of search. Keep in mind that some aspects of Elastic Search are available only if…