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Community Activity Page
Your Higher Logic Vanilla (Vanilla) community includes a community-wide Activity page that shows all recent activity from users across your entire community. In this article, you'll learn more about this page, and how to access it. 📝 NOTE: If you'd like to focus on the activity of a specific user, you can view it from…
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Community Management Dashboard (Beta)
The Community Management Dashboard (CMD) is a moderation-management tool that your staff and community members can use to report posted content that they think is inappropriate for any of the following reasons. The content: is offensive or abusive; is spam or solicitous; contravenes the community's "use" policies; is…
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Community Search Tracking with Google Analytics
Google Analytics makes it easy for you to quickly see which terms are being searched on by users in a Higher Logic Vanilla (Vanilla) community. To set up search tracking: 1. Open Google Analytics and click View Settings. 2. Under Site Search Settings: Toggle ON Site search Tracking. Specify "search" for Query parameter.…
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Configure Email Appearance
In this article, you'll learn how to configure the appearance of your outgoing emails, including: enabling plain text or HTML emails, uploading a logo (HTML only), configuring various email colors (HTML only), and setting up your email footer. In addition, we'll walk through how to preview your email and send a test email,…
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Cookies Used in Vanilla
One of our software's fundamental principles is not collecting or storing personal information that isn't central to the platform's functionality, and that extends to our use of cookies. We do not foresee this changing. 📝 NOTE: Any major functional changes to our cookies policy and use will appear in our release notes.…
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Create & Manage Events
The Groups and Events addon enables you to create events to showcase in your community's Categories and Groups, making it perfect for spreading the word about your organization's upcoming events. 📝 NOTE: The Groups and Events addon must be enabled to create events. See Groups and Events to learn how. In this article,…
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Create & Manage Groups
In your Higher Logic Vanilla (Vanilla) community, a Group is a subset of your community population in which a limited set of users form and manage their own (public or private) space for limited-participation posts. This is beneficial because it allows these individuals to have a more focused conversation about a topic…
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Create Posts & Comments
Posting user-generated content is how your users interact with one another in your Higher Logic Vanilla (Vanilla) community. When creating content, users can choose from the following post types: Discussions, Questions, Polls, Ideas, or Events, along with any custom Post Types available in your community. Reply to an…
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Create User Accounts
Typically, new users will register for accounts via Vanilla's basic registration form to access your Higher Logic Vanilla (Vanilla) community, or through single sign-on (SSO), if it's been configured. In these cases, users complete the process for themselves, requiring no assistance on your part (other than perhaps…
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Custom Post Types
From various places across your community, users can create a post from the New Post menu. After selecting a post type to create, users are taken to a page to write their post, apply tags, etc. 📝 NOTE: The default post types are: Discussions, Questions, and Ideas. Creating custom Post Types allows you to offer users…