General Development Troubleshooting - Vanilla Success
<main> <article class="userContent"> <div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/P8Y84ALOLV3M/microsoftteams-image-288-29.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/P8Y84ALOLV3M/microsoftteams-image-288-29.png" alt="MicrosoftTeams-image (8).png" height="108" width="1356" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>These are some generic tips for addressing problems during an upgrade or installation.</p><ul><li>Delete <code class="code codeInline" spellcheck="false" tabindex="0">cache/addon.php</code> so that the plugin and theme mapping rebuilds itself on the next page load.</li><li>Set <code class="code codeInline" spellcheck="false" tabindex="0">$Configuration['Debug'] = true;</code> in your <code class="code codeInline" spellcheck="false" tabindex="0">conf/config.php</code> to reveal full error messages. Remember to remove it when you are done.</li><li>Clear your browser cache and cookies, then restart your browser.</li><li>Clear the entire contents of the <code class="code codeInline" spellcheck="false" tabindex="0">cache</code> folder.</li><li>Vanilla cannot be reinstalled while the <code class="code codeInline" spellcheck="false" tabindex="0">$Configuration['Garden']['Installed'] = true;</code> line is in your config. To restart installation from scratch, you can delete the <code class="code codeInline" spellcheck="false" tabindex="0">conf/config.php</code> entirely and drop all tables from the database, then begin the installation process again.</li><li>Revert to the default theme. You can do this manually in <code class="code codeInline" spellcheck="false" tabindex="0">conf/config.php</code> by setting the <code class="code codeInline" spellcheck="false" tabindex="0">$Configuration['Garden']['Theme']</code> value to <code class="code codeInline" spellcheck="false" tabindex="0">default</code>.</li><li>Disable plugins. If you cannot get to your Dashboard, you can manually delete lines containing <code class="code codeInline" spellcheck="false" tabindex="0">EnabledPlugins</code> in <code class="code codeInline" spellcheck="false" tabindex="0">conf/config.php</code> but <strong>do not remove HTMLawed’s line</strong>.</li><li>Try running <code class="code codeInline" spellcheck="false" tabindex="0">/utility/update</code> again (see upgrade instructions).</li><li>Verify your permissions and default role settings are correct for every role.</li><li>Start a <strong>new discussion</strong> on <a href="https://open.vanillaforums.com/discussions" rel="nofollow noreferrer ugc">the open source community</a> with your version number, the exact error message you got, and what you were doing when you got it.</li></ul><p><br></p> </article> </main>