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Set up your Custom Domain
When setting up a new Higher Logic Vanilla (Vanilla) community, customizing its web address (URL) is an important step. We recommend giving your Vanilla community its own home on a subdomain of the primary domain you use for your web presence. For example, if your main website is example.com , you should use an address…
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Customize a Sunset Theme
This article pertains to Higher Logic Vanilla (Vanilla) sunset themes. 📝 NOTE: Vanilla recommends switching to our new Foundation theme. Learn how to migrate your sunset theme to Foundation. Vanilla’s older base theme HTML can be modified and CSS can be overridden. In order to modify a Vanilla theme, you must possess good…
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Configure Email Appearance
In this article, you'll learn how to configure the appearance of your outgoing emails, including: enabling plain text or HTML emails, uploading a logo (HTML only), configuring various email colors (HTML only), and setting up your email footer. In addition, we'll walk through how to preview your email and send a test email,…
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Addons Overview
In Higher Logic Vanilla (Vanilla), an addon (also known as a plugin) is a feature or tool that can be added to your Vanilla community to customize and enhance the overall experience. Some addons are geared toward community users . An addon might, for example, give them more profile-avatar options by means of adding an…
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Advanced Editor
Advanced Editor provides a set of formatting and style controls that can be used to customize the appearance of a discussion post. ⚠️ IMPORTANT: The Advanced Editor has been moved to the Maintenance stage. Customers who are using it can continue to do so; however, Higher Logic Vanilla (Vanilla) recommends switching over…
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Badges
Badges promote participation in and commitment to your Higher Logic Vanilla (Vanilla) community, and they are a great way to recognize and reward accomplishments and community participation. Because of this, they're an important part of its social environment, as they give members extra incentive to be active and engaged.…
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MailChimp Push
MailChimp is a leading email-marketing platform, allowing organizations to send newsletters and automated messages, and set up targeted campaigns to help their business. Higher Logic Vanilla (Vanilla) includes the Mailchimp Push addon, which synchronizes the email addresses of your community’s users with a MailChimp…
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Ranks
A Rank grants or removes specific community privileges (called Abilities). Ranks can be manually assigned to a user or earned by fulfilling the Rank's associated Criteria (e.g., accruing a set number of points, contributing a set number of posts). 📝 NOTE: A Rank is not the same as a Role and its associated permissions,…
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Reactions
Reactions are one-click responses to posts and comments. They enable your users to indicate an emotional ("Awesome!") or empirical ("Like," "Agree," "Vote Down") response without having to type a comment. This is important because it gives users a more "indirect" feedback mechanism when they may not have anything to add…
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Salesforce
This article documents the Salesforce addon that is available in your Higher Logic Vanilla (Vanilla) community. Vanilla Admins can enable it so that staff users can create leads and cases in Salesforce from discussions and comments in Vanilla. 📝 NOTE: This article does not refer to Salesforce OAuth2 SSO functionality.…