Documentation Updates

To help you build and foster a successful community.

Upcoming Events

Community-Driven Customer Support: What’s Changing and How to Stay Ahead
Support communities have come a long way. What started as basic forums has now become an integral part of customer engagement strategies. In this webinar, we’ll cover how capabilities like peer-to-peer interactions, integrated knowledge bases, and Q&A have reshaped the support experience. You’ll gain a clear understanding…
HLV Connect: Open Session
⭐️ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? 🙋 Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! 🗓 Join Vanilla's @paddykelly and @Joan_Nnah and a group of your…
HLV Connect: API v2. UI
The emperor is wearing brand new clothes. No, really! Why did the old API page go away? And what’s up with this new one? Join @Branwyn T as they explain the changes and demo the new API v2 UI.

Documentation Updates - 01/18/24
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. Article update: Create a Custom Layout Summary: Added a new heading to the article dedicated to Section Types, which includes two new ones: 3 Columns - Default and 3 Columns - Even.…
Documentation Updates - 12/19/23
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: External Search Summary: External Search allows you to replace Vanilla's out-of-the-box search functionality (called Elastic Search) with a third-party service, such as…
Documentation Updates - 11/15/23
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Allow Third-party Script Execution Summary: Walks you through how to modify your community's Content Security Policy to trust additional scripts injected as…
Documentation Updates - 11/01/23
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Cloudflare Image Resize Summary: The Cloudflare Image Resize addon automatically generates several versions of each uploaded image and displays the most appropriate…
Documentation Updates - 10/24/23
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Zoom Events Integration Summary: Teaches you how to to sync your Zoom account to your Vanilla community and create Zoom-integrated events, enabling your members to…
Documentation Updates - 10/16/23
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Create & Manage Events Summary: Learn how to: create, view, and manage events; export lists of users who are interested in an event; and manage events in the…
Documentation Updates - 10/02/23
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. Action: Analytics documentation reorganization Summary: To make it easier to locate and browse our Analytics-related documentation, all Analytics articles have been moved into their…

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Community News!

September Success Community Roundup! 🍎 ✏️ 📓
Hey Success Community! 👋 And just like that, summer is over and school is back in session… Let's take a look at what's been happening in the Success Community this month: 💫 Product Highlights 🚨 New Feature Alert: Event Notifications! 📅 Feature Showcase: Badges 🏵️ HL Vanilla Q4 Roadmap Changes 🧭 Community Strategy 🎯 What do…
August Success Community Roundup! 🏅 🏊‍♂️ 🏋️ 🤸‍♀️ ⛹️
Hey Success Community! 👋 Who else is still coming down off their Olympic high? We had it playing all day, every day for nearly two weeks 🤩 Let's take a look at what's been happening in the Success Community this month: 📣 Community News Automation Rules - available to Beta Test 🤖 💫 Product Highlights 🚨 Feature Improvements:…
July Success Community Roundup! 🏕️ 🛶 🍓
Hey Success Community! 👋 Summer is in full swing around here, so camping with s'mores on the fire, weekends at the cottage sipping your favorite beverage in an Adirondack chair, and playing in the lake. Let's take a look at what's been happening in the Success Community this month: 📣 Community News Hello! I'd like to…
Vanilla Community Management Academy
Happy Friday Vanilla Friends 🤓 We are excited to announce the launch of the Vanilla Community Management Academy, a new initiative designed to help you maximize your success with Higher Logic Vanilla. Every two months, we will focus on a different topic essential to mastering our platform and enhancing your community…
📣 Hello! I'd like to introduce myself...
Hi Vanilla community – I’m Paul Schneider, and I’m excited to introduce myself as the new Executive Vice President at Higher Logic Vanilla. Having built communities for two decades and being involved with the Higher Logic team since 2017, I’m passionate about what we do here. A strong community starts with reliable,…