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Vanilla Basics
As you start your online-community journey with Higher Logic Vanilla (Vanilla), you should take a few minutes to familiarize yourself with some of the basics of Vanilla communities. 📝 NOTE: Even if you have experience with an online community on a different platform, this information is valuable because it is specific to…
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The Front End of Vanilla
The "front end" of your Higher Logic Vanilla (Vanilla) community is where your members interact with one another and your community content. 📝 NOTE: The "back end" -- known as the Dashboard -- is where Admins configure and manage the various aspects (such as the appearance, features, and pages) of the community. See…
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Vanilla Dashboard (Back End)
Your Higher Logic Vanilla (Vanilla) community includes the Dashboard. This admin-only space provides access to everything you need to build and run your community. ✔️ TIP: Use this article as a helpful resource while you're setting up your Vanilla community. Access the Dashboard Click the MeBox. Select Dashboard. The…
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Security Settings in Vanilla
Security is an important aspect of any online environment, especially your Higher Logic Vanilla (Vanilla) community. Your users trust that you are making sure that their data is securely stored and transmitted. This article provides guidance on how to use and set the settings on the Security page…
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Moderation Process
Higher Logic Vanilla (Vanilla) gives Admins the ability to moderate the content that displays in their community. Moderation is the ability to preview and then approve or reject user-generated content. This is a crucial content-management feature for online communities because it gives Admins and their trusted agents…
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Gamification Overview
Gamification is a simple and effective way to increase brand loyalty and foster engagement. Higher Logic Vanilla (Vanilla) features a points-based reward system that incentivizes users to engage with others in the community by receiving points for performing various actions. These points are then used to reward users in a…
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User Profile Page
Each user in your Higher Logic Vanilla (Vanilla) community has a dedicated Profile page that displays their personal information and an overview of their community activities, such as badges they've earned and reactions they've received. In this article, you'll learn everything you need to know about accessing and managing…
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Manage Your Profile
Every user in a Higher Logic Vanilla (Vanilla) community site has their own user Profile page. It displays their personal information and an overview of their community activities, such as badges they've earned and reactions they've received. Some aspects of the user profile are managed by account Admins, but others can be…
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Vanilla Analytics
Your Higher Logic Vanilla (Vanilla) community includes several out-of-the-box analytics tools to help you track, measure, and report on the activity and health of your community. When you can identify the strengths and weaknesses of your community, you can be more successful at developing strategies that will enable you to…
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Vanilla Knowledge Overview
Vanilla Knowledge is a feature that you can use to create custom knowledge bases in and for your Higher Logic Vanilla (Vanilla) community. 📝 NOTE: This article is an overview of knowledge bases in Vanilla Knowledge. To learn more about creating a KB, setting permissions, Universal Content, migrating existing content, and…