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HubSpot Tracker & Foundation
If you are using the Foundation theme and you want to add your HubSpot tracker to the community and the Knowledge Base, use the JavaScript tab in Theme Editor. HubSpot code example Copy the code from below and paste it on the JavaScript tab. 🛑 IMPORTANT: Be sure to replace the XXXXXX.js in the example with your current…
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Jira Integration
This plugin makes it possible for users with the staff.allow permission to escalate a post to Jira as an issue. Enable and configure the plugin The plugin has to be enabled and configured as described below. Enable ⚠️ IMPORTANT: The plugin has to be enabled on your community by Vanilla staff in order to make it visible on…
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Productboard & Foundation
The Productboard integration allows you to sync community ideas (and their votes and comments) into Productboard as notes for your Product teams. 📝 NOTE: The Productboard integration was made available with Release 2022.005. What is Productboard? Productboard is a popular product-management tool. It helps product managers…
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Salesforce
This article documents the Salesforce addon that is available in your Higher Logic Vanilla (Vanilla) community. Vanilla Admins can enable it so that staff users can create leads and cases in Salesforce from discussions and comments in Vanilla. 📝 NOTE: This article does not refer to Salesforce OAuth2 SSO functionality.…
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Setting up Marketo with a Vanilla RSS Feed
This article describes RSS feed URLs in your Higher Logic Vanilla (Vanilla) community and using Marketo to automatically send messages when content is updated. 📝 NOTE: This is possible only if your community and the content you want to link to are public. Create your RSS feed Every Category in Vanilla has an RSS feed which…
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Slack & Foundation
This article describes how to set up forwarding email notifications to Slack from your Higher Logic Vanilla (Vanilla) community. 📝 NOTE: These instructions were created using Gmail. The process should be similar in other email clients. Check your email client support documentation or search the web. Assign a…
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Social Media Connections & Foundation
Higher Logic Vanilla (Vanilla) offers several addons that you can use to connect to other accounts that you have. These Social Connect Addons are listed below and some are described in more detail in dedicated sections. Manage your Social Media Connections 1. Access the Dashboard. 2. Navigate to Settings > Connections >…
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Third-Party Scripts & Foundation
In this article, you'll learn how to use third-party scripts in your Higher Logic Vanilla (Vanilla) community, as well as a few tips if your scripts aren't working. What is a third-party script?Many platforms (e.g., HubSpot and Google) provide an HTML script tag for use on sites. You can read about implementing some…
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Universal Comments & Foundation
Vanilla CommentsIf you are using WordPress, check out our how to integrate comments with WordPress. Also known as blog comments or article comments, Vanilla comments allow you to add a commenting system to your blog posts or articles that will seamlessly integrate into your Vanilla community. Comments made on content on…
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Verify Site Ownership with Google Search Console
To verify site ownership for Google Search Console, Bing, or other similar search engines, insert your HTML Meta Tags in the Meta Tag section of your SEO & Branding settings. Access the Dashboard. Navigate to Appearance > Branding & Assets > Branding & SEO. Scroll down to the Meta Tags field. Copy the required Meta Tags…