To help you build and foster a successful community.
We’re excited about the new email digest feature which is currently in beta. You can check it out by subscribing in your Notification Preferences. If you would like to be a part of the beta testing group by having this feature enabled on your community, please let us know by going to this thread and leaving a comment. So,…
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Hey Vanilla Friends 👋 Welcome back to our new monthly metrics program. In case you missed last month, you can see it here. For a while now we've had many people asking for some kind of reference for their community metrics. Many of you want to know how your community compares to other Vanilla Customers. Every month we will…
Hi all! We're Peter (@padams) and Maureen (@mrice) and we lead customer enablement and customer marketing at ChurnZero, an industry-leading customer success platform that helps subscription businesses keep customers and keep growing. Our community is where our customers share ideas, learn from each other, and engage with…
Gamification in online communities is a balancing act. Done right, it energizes your members and... The post How to Use Gamification in Online Communities (Without Overcomplicating It) appeared first on Higher Logic.
People love a good game. Whether it’s earning badges, collecting points, or just a bit... The post 5 Gamification Features Every Online Community Should Consider appeared first on Higher Logic.
What if the very members who helped build your community started to feel like outsiders?... The post Why Your Longest-Standing Members May Feel the Least Connected appeared first on Higher Logic.
Launching a new online community is a monumental effort, often involving months of preparation. After... The post Don’t Let Your Community Lose Steam After Launch: 6 Tips to Keep the Momentum Going appeared first on Higher Logic.
Your online community is a direct line to what your customers want most from your... The post Managing Product Feedback in a Community: A Guide for Product Managers appeared first on Higher Logic.
