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Multiple Teams - only one Unresolved list
Oh hai! Question for you all: How do you work with multiple teams moderating your communities, owning different areas of the forum… but only having one Unresolved queue to manage all posts in every category? Do you: All use the same Unresolved list (ignoring each others categories in the list and skimming through to find…
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Dealing with duplicate ideas?
Hi everyone, This question has come up on several calls recently and I thought I'd get the pulse how our client communities are handling this today. When you receive two similar or identical ideas how to you go about dealing with this?
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#TipTuesday: Bump and Sink
Time for another #TipTuesday! Today we’ll be talking about two useful (yet under used) moderation tools: Bump and Sink I know you might be thinking “that sounds like a bad name for a corny dance move” but stick with me! As you likely already know, the recent discussions page, category discussion pages and any discussion…
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Upcoming Webinar: Introduction to Moderation Services!
Hi everyone! 👋 My name is Manon and I am a Marketing Manager here at Higher Logic. We know how challenging it can be to manage a community, especially if you have a small team. That's why we're excited to invite you to our upcoming webinar on Higher Logic Vanilla's Moderation Services! Be sure to join us Wednesday, March…