Moderation Management

Multiple Teams - only one Unresolved list
Oh hai! Question for you all: How do you work with multiple teams moderating your communities, owning different areas of the forum… but only having one Unresolved queue to manage all posts in every category? Do you: All use the same Unresolved list (ignoring each others categories in the list and skimming through to find…
Dealing with duplicate ideas?
Hi everyone, This question has come up on several calls recently and I thought I'd get the pulse how our client communities are handling this today. When you receive two similar or identical ideas how to you go about dealing with this?

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