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How Does #latest Work?
When viewing a discussion, you'll notice that the URL is typically appended with #latest. In this case, the #latest at the end of the URL refers to the "latest" or "most recent" page of the discussion for the user who is clicking on it. For example: If User A has read everything, they'll land on the last page of comments…
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How Text is Matched with Elastic Search
While Higher Logic Vanilla's (Vanilla) search functionality (called Elastic Search) allows many types of specific filtering, Full Text Search is the main way users search. In order to help you leverage Elastic Search to achieve the best search results, this article describes exactly how text matching works in Vanilla.…
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iFrame Embeds
Rich Editor 2 supports the embedding of iFrame content from external sources, both in your community's: knowledge base and discussions and comments. This enables you and your users to incorporate widgets, media, feeds, and other external content across your Higher Logic Vanilla (Vanilla) community, such as Google Maps or…
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Improve Search with Synonym Sets
While Higher Logic Vanilla's (Vanilla) out-of-the-box search experience (called Elastic Search) is sophisticated, it can be further enhanced via the use of Synonym Sets. With the proper use of Synonyms Sets, you can greatly improve the chances your users find what they're looking for. 📝 NOTE: If you enable Synonym Sets, it…
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Language Translation Overview
This article provides information on the various language-management features that are available for your Higher Logic Vanilla (Vanilla) community. Set a default language You can set the default language for your Vanilla community on the Language Settings page, located in the Dashboard. 📝 NOTE: See the full list of…
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Manage Discussions with Split/Merge
As your Higher Logic Vanilla (Vanilla) community becomes more active, Admins and Moderators might find it necessary to merge two discussions or create a discussion from a comment that doesn't belong. The Split / Merge functionality makes these tasks simple. You can split and merge the following content types: Discussion…
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Manage your Automation Rules
Automation Rules are a versatile tool that can be configured to trigger several important actions for your Higher Logic Vanilla (Vanilla) community. In many ways, they work as "virtual assistants" that allow you to automate tedious and time-consuming actions that likely need to be performed across your community on a…
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Manage your Reported Content (Beta)
⏳️ AVAILABILITY: This feature is not yet available in all Vanilla communities. It is currently in a beta state and limited to beta testers. This note will be removed and the title updated when the feature is globally available. In the Community Management Dashboard article, you learned about how the Community Management…
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Move Discussions
As your Higher Logic Vanilla (Vanilla) community grows, and more and more discussions are posted, it's likely you'll need to move some of them from one Category to another (typically because they're off-topic or just better suited elsewhere). In this article, we'll examine the three ways you can accomplish this. Required…
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Polls
Higher Logic Vanilla (Vanilla) supports several post types. 📝 NOTE: All communities have Discussions and Comments by default, but others can be enabled (these vary by plan level). Check with your CSM to understand what types are available to you. In this article, we'll focus on Polls, which allow users to poll the…