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Default Email Notifications - Language
Many of the email notifications in your community are enabled by default, so that your users don't miss an important update. The first thing to understand when setting your notification preferences is that there are two notification options: Popup and Email, represented by the bell and envelope icons, respectively (see…
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Delete Posts & Comments
The ability to delete posts and/or comments is typically reserved for Admins and Moderators to ensure important community content is not accidentally deleted. Both of these actions are controlled by assigning the proper permissions to the Moderator and Administrator Roles. NOTE: You can assign these permissions to any of…
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Digital Services Act Compliance
IMPORTANT: The DSA compliance features discussed in the article require the Community Management Dashboard and DSA mode to be enabled in your community. Higher Logic Vanilla (Vanilla) includes optional Digital Services Act (DSA) functionality that offers communities a clearer and more robust moderation workflow for both…
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Edit Posts & Comments
In this article, you'll learn how to edit posts and comments, as well as manage the permissions required to do so. Edit a post You can edit a post from the Recent Posts page, a Category, or directly on the post's page; from any of these locations, select Edit from the ellipse (...) menu. Just like when creating a post,…
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Email Digest
The Email Digest feature automatically sends daily, weekly, or monthly email messages of "personalized content" to subscribers in your community. The Digest contains summaries of and links to community posts (discussions, comments, questions, etc.) over the prior time period. There are three scenarios under which the…
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Email Notifications
In this article, you'll learn everything you need to know about enabling and managing email notifications for your Higher Logic Vanilla (Vanilla) community. Important notes If you're in the middle of implementing your Vanilla community, it's recommended to review your email notifications prior to launch. If you're also…
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Embed Community Content in an External Site
You can embed content from a post on your Higher Logic Vanilla (Vanilla) community in an external site, such as a corporate website. Use cases Two examples of why you might want to do this are: You could feature — on a dedicated page of your corporate website — product ideas that are being suggested in your Vanilla…
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Escalation-based Automation Rules
The Manage your Automation Rules article teaches you everything you need to know about Automation Rules, including: the basics of how to create an Automation Rule; the difference between running Rules manually and automatically; managing Rules (searching, filtering editing, etc.); and viewing the history of Rules that have…
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Event Notifications
Events are often one of an organization's most important methods of disseminating information and engaging with their community. Because many events are hosted live (e.g., webinars, trainings, etc.) and are time-sensitive, Higher Logic Vanilla (Vanilla) events include a comprehensive notification system to ensure your…
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Find Content with Elastic Search
In this article, we'll take an extensive look at Higher Logic Vanilla's (Vanilla) latest search experience: Elastic Search. UTM parameters for search results UTM parameters are integrated into Elastic Search right out of the box. Each time a user searches in your community, either via the quick search or main search page,…