Vanilla Support

Featured collections
Hi, I'm using the featured collection widget on my homepage, but I'm having difficulty ordering it how I like. I want a specific discussion at the top of the collection however as much as I try ( adding it first then the others, or adding it last) it doesnt want to do it. It would be great if it had the drag and drop…
#TipTuesday: Hacking (Vanilla) Support
Reaching out for technical support when you need help understanding something or if you think you've encountered a bug is the worst. It's time consuming and frustrating to suddenly become blocked until you get assistance. Or you might be like me: assuming that you're doing something wrong and are too embarrassed to ask for…
Has the export user csv from API call quit working?
I've been trying to export the CSV of my users using the method laid out here in the API docs, but the CSVs are all blank. Did this url shortcut change or should I report this as a bug to support?

Upcoming Events

HLV Connect: Open Session
⭐️ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? 🙋 Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! 🗓 Join @KevinM and @Erik Veenhuizen, and a group of your peers for…
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Hey Vanilla friends! Join us for our Fall Product Webinar, where we’ll walk you through the latest enhancements to our platform and give you a preview of what’s coming next. Whether you’re a community manager, digital strategist, or product enthusiast, this session is designed to keep you informed, inspired, and ready to…