User Management

What to do with deactivated users?
Hi community, I'm looking for tips on how to manage user profiles and their content once they have to be deleted. Due to all those acronyms related to privacy regulations around the world, we are required to remove former customers and their data from our database after a while. That same process should extend to the…
Best practices for managing inactive users
Hi everyone! I'm doing some research and looking for best practices on how other communities manage inactive users. Our Community is a closed B2B SAAS Community and some of the metrics we track are: Overall Community numbers % of passive users (what we define as users who log in and "lurk" but don't actively post or…

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