Community-Feature

How do you promote your important announcements on Community?
Hi there! I'm looking to learn from fellow community managers: What are your best practices for making important announcements stand out in your community? Whether it's product updates, policy changes, or promoting biggest event of the year, how do you ensure your members see and engage with the announcement? (Aiming to be…
Ban vs Delete
I'd love to learn more about how you use these in your communities and how you determine when to ban a user vs delete their account. Are there some benefits for choosing either of these options or what would be the downfalls of choosing one versus the other?

Upcoming Events

Summer Product Roadmap Webinar 2025 ☀️ 🍉 ⛱️
As the summer heats up, so does innovation at Vanilla. Join us for our Summer Product Webinar, where we’ll walk you through the latest enhancements to our platform and give you a preview of what’s coming next. Whether you’re a community manager, digital strategist, or product enthusiast, this session is designed to keep…
HLV Connect: Open Session
⭐️ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? 🙋 Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! 🗓 Join our very own @paddykelly and @MarcSanJose, and a group of…
HLV Connect: AI Translation & your Vanilla Community
Join us for a demo & discussion about AI Translations - Vanilla's new language tool! With AI Translation, your members can interact with your community in the language they feel most comfortable using. Whether they’re reading, posting, or navigating, everyone can participate—no matter what language they speak. Key…