Documentation Updates - 03/03/25

Troy

Listed below are the latest updates to the Vanilla knowledge base:

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Article update: Overview of Custom Page Layouts

• Summary: Updated to include information about the new custom Create Post Page layouts.
• Link:  https://success.vanillaforums.com/kb/articles/1717

New article: Create Custom Post Types

• Summary: New article describing how to create your own custom Post Types. This feature allows you to offer your users additional types of posts in your community, such as blog posts or feedback submissions.
• Link:  https://success.vanillaforums.com/kb/articles/1750

New article: Manage your Community's Icons

• Summary: Your community includes dozens of built-in icons spanning practically every page and function. This new article describes how you can upload your own custom icons to ensure consistency across all of your digital platforms.
• Link:  https://success.vanillaforums.com/kb/articles/1748

Article update: Reactions

• Summary: Updated to walk you through how to use the new Manage Icons feature (discussed above) to update the Reaction-based icons that display on posts and comments.
• Link:  https://success.vanillaforums.com/kb/articles/22-reactions#how-to-customize-reaction-icons

Article update: AI Suggested Answers (beta)

• Summary: Updated to explain the new Set Delay feature that allows you to define a "wait period" before the AI will begin suggesting answers to users posting questions.
• Link:  https://success.vanillaforums.com/kb/articles/1606#set-a-time-delay

Article update: ROI Calculator

• Summary: Updated to provide additional details about how the ROI calculator works, along with updated descriptions of its configurable metrics.
• Link:  https://success.vanillaforums.com/kb/articles/1640

Article updates: AI Suggested Answers and Sentiment Analysis

• Summary: These two features can now be enabled by administrators, via the Labs page, without needing to reach out to Vanilla Support.
• Links:
  • https://success.vanillaforums.com/kb/articles/1606#enable-ai-suggested-answers  
  • https://success.vanillaforums.com/kb/articles/1574#enable-sentiment-analysis