Documentation Updates - 10/10/24
Troy
HLV Staff 
Listed below are the latest updates to the Vanilla knowledge base:
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New article: Escalation-based Automation Rules
- Summary: New article providing an overview of the new Escalation-based Automation Rules.
- Link: https://success.vanillaforums.com/kb/articles/1641
New article: Data Source - Escalations
- Summary: New article providing an overview of the Escalation Data Source's Group By and Filter analytics options.
- Link: https://success.vanillaforums.com/kb/articles/1665
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